Landscape Maintenance Property Manager

R&S Landscaping

R&S Landscaping

27 Greenwood Ave , Midland Park , NJ - 07432

Amy or Lillian

Job Description

EXPERIENCE/SKILLS/KNOWLEDGE REQUIREMENTS:

·  Valid driver’s license in good standing

·  Ability to communicate with clients in English

·  Ability to motivate and work efficiently with all crews

·  An excellent attendance and tardiness record.

·  Possesses strong leadership skills

RESPONSIBILITIES:

Production/Management

  • Manage crews and property maintenance for approximately 100 clients
  • Ensure the high quality work of assigned maintenance crews including safety and efficiency.
  • Inspect route sheet and work orders daily for any additions, deletions, changes in service, or client requests; address concerns with work and work schedules with President
  • Assist with assigned crews - prepare, load, and secure all necessary equipment
  • Perform a thorough pre-trip inspection of truck and trailer prior to leaving the yard

-  report any issues to President

-  fill out checklist on route sheet

  • Drive truck and trailer to and from all sites in a safe manner
  • Accurately fill out start and stop times at all sites throughout the day

-  truck stops at property and is turned off = record START time

-  equipment is loaded and truck is started = record STOP time

  • Assign all tasks to crewmen at each individual site to complete jobs within the given time frame

-  tasks will include who will be cutting, trimming, edging, weeding, and blowing the property

  • Do a final walk through of each and every property to ensure property is left in a professional and quality condition.
  • Place finished route sheets and work orders in designated areas for them to be entered on a daily basis

-  route sheets and work order attached to clipboards are to go in clipboard holder just inside the maintenance office

  • Fuel all equipment at the end of the day
  • Report customers’ comments and complaints immediately in call log.
  • Report all damaged or broken tools, equipment, or customer property by tagging & writing Work Order for repair.
  • Supervise up to three (3) snow crews during winter including
    • Ensuring they are staffed
    • Arrive to shop on time and follow up on all service requests
    • Oversee the prep of  three (3) trucks & equipment
  • Participate in Snow Removal management and fill-in driver capacity

Sales/Customer Service

  • Proactively speak with customers to identify property upgrade opportunities found during site visit and report findings to the office.
  • Speak with customers to determine any of their needs

-  answer questions

-  solve any issues or concerns

-  make suggestions for additional work

  • Prepare estimates for enhancement and additional services
  • Ensure customer satisfaction
  • Resolve and/or route any customer complaints and enter into call log
  • Record any comments or questions, as well as site notes in call log at the end of the day

Employee Performance Management & Development:

  • Provide motivation, leadership, coaching, training, supervision & support for assigned crews
  • Provide performance feedback on an on-going basis to assigned crews